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LionShieldAI

We work out where AI pays in your business, then build it.

field example · operations

Have you ever rebuilt a whole day's schedule at 6 a.m. because of one sick call?

6:12 a.m. One text. The scheduler is on the phone before the coffee is made.

Who this suits

  • The schedule lives in one experienced head and a spreadsheet.
  • Call-outs, delays and cancellations come every week.
  • Each change sets off a round of calls and texts.

When to leave it alone

If the schedule rarely moves, leave it be. With no spare people to move around, the answer is hiring. We'd tell you that first.

Where it stalls: the first change of the day

  1. Demand known
  2. People free
  3. Assigned
  4. Call-out
  5. Reshuffle
  6. Everyone told
  7. Work done

The schedule is built once. By 7 a.m., reality has changed it.

Finding cover means checking skills, distance, hours and overtime from memory. When that one person is off, nobody does it well.

In home health, it's an aide who can't make three morning visits. In construction, it's a crew moved by rain or a late delivery. In staffing, it's a shift the client needs filled in two hours.

What we'd build: a call-out cover desk

For every gap, it finds the best cover and drafts the messages.

What changes

  • Each gap arrives with three ranked options.
  • Options respect skills, credentials, distance and overtime rules.
  • Messages to the cover and the client are drafted, ready to send.
  • The schedule stops depending on one person's memory.

What it's worth to you

Count last month's call-outs and changes. Multiply by the minutes each took to cover, and by your scheduler's hourly cost.

Then count the visits, shifts or jobs that were missed, or covered on overtime.

Gap logged · 6:12 a.m.

Three morning visits uncovered

Option 1: aide, 4 miles away, cleared, no overtime
1st
Option 2: aide, 9 miles away, cleared, one hour of overtime
2nd
Option 3: split across two aides
3rd
Messages drafted to the aide and the client
2

The shape of the output, with names left out. A person acts on each line.

How it runs, start to finish

Show the whole run

What it works from

Your scheduling or field system, staff records and credentials, and your text or email channel. It runs when something changes: a call-out, a cancellation, a delay or a new request.

The steps

  1. Picks up the change from a call log, text or system.
  2. Lists every visit, shift or job it touches.
  3. Finds people who are free, cleared and nearby.
  4. Ranks the options against your overtime and continuity rules.
  5. Drafts messages to the cover person and the client.
  6. Updates the schedule once your scheduler picks an option.

Where a person signs off

Your scheduler picks every option. Nothing moves until a person chooses.

What it never does

It never assigns anyone without approval. It never offers someone who isn't cleared. It never bends your overtime rules quietly.

What we'd ask of you

Access to the schedule and staff records. Your rules on overtime, travel and continuity. A month of past schedules.

It usually comes with

  • Credential tracking: only cleared people are offered as cover.
  • Timesheets to cash: the shift worked becomes the hour billed.
  • A same-day shortlist: new people join the pool sooner.

You become the firm that never leaves a client waiting on a gap.

A 6 a.m. call-out gets covered, and nobody rebuilds the day.

Yours won't look exactly like this. A first conversation is where we work out what it should look like.

Talk it through with us before a thing gets built.

A first conversation with one of our co-founders. Free, about an hour, and no access needed.

Ask for a first conversation

You'll hear back from a person, usually within one working day.